Wedding FAQs

We allow 60 minutes for a full resort show round. For final details we allow 90 minutes, this is plenty of time for both to cover all details required.​

Of course you can, we recommend you holding a date with us, even if we are in your top five venues. We can hold a date for up to two weeks, after that time it is automatically released. It doesn't cost anything to provisionally hold a date.​

A £1,000 deposit is required at the time of booking and the balance is settled four weeks prior to your wedding day.​

We have 66 rooms which are a mixture of Standard and Executive Rooms alongside Suites, and we offer couples the option to block reserve rooms (acting as guarantor) for added peace of mind. Rooms & rates are subject to availability at the time of enquiry.

Check-in is from 2pm. Check-out is 11am on day of departure.​

For the majority of our spaces, access will be from 8am for suppliers to dress, theme and set-up. Please always double check with the Wedding team.​

No, regardless if the petals are artificial or fresh.​

No to lanterns but yes to fireworks. We ask that you use our preferred supplier.​

In the Clubhouse, we can do a maximum of ten per table and up to four tables of twelve.

You can pour between four and five glasses per jug.​

Sometimes suppliers will state they require feeding e.g. entertainment and photographers. In this situation we recommend stating they have a £20 per person allowance to spend in Nineteen, this is then charged to your main event account​

The majority of our rooms allow music to be played, live bands, DJ and background music; always check with your Wedding Coordinator. If suppliers are used that are not our recommended ones, we do require Public Liability Insurance and PAT Testing certificates.​

Yes, both bar and music can be extended until 1am for £300 (only available in the Clubhouse).